Villio AI
Making city services easier to find, understand, and use.
Villio AI
Product Design
2025
As co-founder and product designer, I designed Villio's MVP around a unified resident experience: a personal home feed, conversational service discovery, and clear cards for bookings and local updates.
- Role
- Co-Founder / Product Designer
- Platform
- Mobile app and web
- Focus
- Municipal services and conversational UX
- Timeline
- Started May 2025
Overview
Villio connects residents with recreation, 311 requests, and community information. The product pairs a mobile experience for residents with a municipal management platform, bringing both sides of digital city services into one product direction.
Context
One starting point for city services
A resident might need to reserve a court, check a waste schedule, report an issue, or read a construction notice. Villio brings those different tasks into a shared entry point. The home screen starts with what matters today, including a waste reminder and an upcoming booking, then extends into the next seven days.
Time, location, and a direct management action sit together on each booking card. That structure turns the home feed into a practical overview of the resident's relationship with their city.
Interaction
From a prompt to something actionable
The prompt bar stays close to the resident's current context, with text input and a voice entry point. Suggested actions introduce the range of available services through concrete requests such as booking a study room or reporting a pothole.
In the booking conversation, a plain-language request produces a structured study-room card. The room, date, time, and community centre remain visible together, giving the response a familiar shape that residents can read and check.
System
A shared product story for residents and staff
The visual language uses spacious white surfaces, restrained green accents, and rounded cards across the resident experience. The accompanying website explains the same service categories from the municipality's perspective: recreation bookings, issue tracking, and publishing community updates.
This creates a coherent MVP story. Residents get a clear way to access services, while the product direction gives municipal teams a central place to manage them.